In most businesses, effective communication is one of the key factors to success. However, it is estimated that roughly 61% of the civilian labor force in the United States is composed of limited English proficient individuals. With U.S. businesses engaging in more activity overseas, many native English speaking employees find themselves in a position of poor proficiency in foreign languages. While not knowing the native language of a work environment speaks nothing to work ethic, it’s essential to have employees who can confidently and comfortably converse with customers, bosses, and coworkers.
Today, there are many options for companies looking to train their employees in the native languages where they do business. Among them, Corporate Language Training programs is one of the most effective. These programs not only focus on the language aspect of your employee’s work environment, but also on your industry. Language Connections can train participants to converse in the native language of your business in a minimal amount of time and with great benefits.
Issues that Occur Without Corporate Language Training
For many businesses, engaging clients or partners without being able to speak their native language can result in potentially awkward or disastrous situations. From slight miscommunications to offensive statements, the issues that can arise without proper language training include scenarios such as:
Giving a customer wrong information on a product or service
Misusing everyday vocabulary at work-- either with coworkers, supervisors, or customers
Misunderstanding non-verbal cues that come along with the native language of a market
Performing a task incorrectly because directions were not understood
Accidentally insulting a customer or partner
and more!
Aside from slowing down day-to-day operations, unclear communication can cause long-lasting business relation issues if an employee is unable to understand those they interact with.
The 3 Main Benefits of Corporate Language Training
Participating in a corporate language training program is an investment into your business – one that will ensure clear and accurate communication by your employees. There are 3 major benefits that you and your employees can expect to gain from such programs:
1. Classes are Taught by Native Speakers
Whether you are enrolled in English language training or Spanish language training, one thing that’s guaranteed by a language training program is that the instructors are fluent in your target languages. This ensures that you will learn correct grammar and usage, as well as become familiarized with cultural norms that accompany your company’s target language.
2. Language and Industry Specificity
Not only will your employees learn the generic vocabulary of the target language, but they will also learn the translations for industry specific terminology. For instance, business English language training can include terms and expressions such as “ROI,” “ballpark figure,” or operating “in the black”. Regardless of your industry, it is likely that there are everyday terms and expressions that don’t necessarily translate between languages, yet are essential to know for company operations.
3. Classes are Interactive
Unlike online language courses, which generally only require students to perform written or digital exercises, corporate language training programs also have realistic role play activities that will prepare participants to use their language skills in real settings. These exercises can include mock negotiations, retail environment scenarios and phone calls.
Register for our next Business English Course to improve your professional communication and expand your business English vocabulary.
For more information contact our Language Training Department:
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